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  • It was a mistake to come my here for a quick car wash. Their service is absolutely the worst I've ever experienced. The guys that are selling you the wash are more interested in carry on a conversation with themselves rather than their customers. If it weren't for the glass repair guys directing things and helping there would absolutely NO service. When the Jackson Car Wash guys do decide to sell you a wash they are extremely rude, condescending and they could care less about you as a customer..... I was as completely dumbfounded by this blatant and vulgar behavior that seemed to be the norm at Jacksons Car wash. It was completely different from when this place used to be Danny's Car wash. I asked for a manager and our comes Richard. He wasn't interested in listening to me share what I had just witnessed and unfortunately had to experience and endure but rather started off our conversation defending his guys that are extremely rude and vulgar. I asked him why is he taking this unprofessional position with me he stated he had already been "cussed out" by other customers this day and he wasn't going to tolerate anyone "talking down" to himself nor to his guys.... seriously... informing management about to poor customer service their customers are receiving is considered "talking down" to them?! So I asked for the owners name and contact information. Richard stated that he was the manager and that all customer complaints would circle back to him so the complaints stop with him. Seriously... Richard then proceeded to treat me unprofessionally and I decided it was no longer worth my time to help this small business nor continue to do business with them. I attempted to call their corporate office and apparently the owner lives/stays in Idaho and is clearly not interested in helping their Arizona business improve. It's a terrible way to run a local business.
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