About: http://data.yelp.com/Review/id/q0cTmCMg7SDkeQdRjE1

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About: http://data.yelp.com/Review/id/q0cTmCMg7SDkeQdRjE1_0A Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2014-09-21 00:00:00 (xsd:dateTime)
itemReviewed	Legend Nails
http://www.openvoc.eu/poi#funnyReviews	1 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	2 (xsd:int)
rev:text	This is the first time I've written a bad review on yelp or had reason to; usually when I have a problem I take my issues to the source and deal with it and even if I don't get 100% of what I want I feel that my issues are at least addressed and taken to heart, however not in this case. But I feel it's fair to warn others of the poor customer service and lack of skill at this establishment. My daughter and I decided to get our nails done on a whim and the usual places we frequent were very busy on a Friday so we stopped in here, we are no novice to nail salons and the normal expectations. There was no wait which we thought was good however it was a sign we should have went somewhere else. The nail color choices were slim but we found a color both of us liked. When we sat down I felt hot and the manicurist put a fan near me (so nice!) thus the one star. My water for my pedicure was cold and I was not asked if it was appropriate temperature, I was not asked if I wanted callus removal or massage (maybe they do not offer these choices?) All and all I felt like my pedicure was just a polish change with little to no filing. Not good not bad just, meh. If this review were just about me I would have never made a complaint I just would not have gone back. BUT.... My daughter sitting next to me wanted acrylics and a gel manicure; she also asked for a hand painted design (but was discouraged from this and instead they wanted to use decals so she opted for no design, not a big deal just a fyi) The lady who was doing my daughters nails spent most her time on the phone arranging pick up of her son from school and talking to neighbors that would be caring for him. and not listening to my daughter who several times; politely said that the nails looked uneven and thick. She was told "they can't be perfect" we did not expect perfect just uniform. She felt uncomfortable making a big deal about it and did not feel comfortable telling me that the manicurist did not fix the issues she brought to her attention until we we on the way home. We went to dinner that night and without telling people that she was unhappy with her nails several people told her that the manicure was terrible and if they were her they would go back to have them fixed. Two days later she got up the nerve to go back and ask for the manicure to be fixed. She was made to feel like she was the problem and they told her she should have said something when she was in the chair (which she had several times). She was told again that her nails could not be perfect and they filed them a bit more; she again said they were uneven. She was told that was all they could do. So she left; frustrated with horrible nails. She made her way down the road to Bamboo nails to where they fixed her nails properly and made her feel welcome and told her that the manicure was poorly done. So she had to spend another 20+ dollars to repair the manicure we had just paid for, very unprofessional Legend Nails. If you have had a great experience here fine but this is just ours and you can decide for your self.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Marlene

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