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  • Very disappointing experience at this particular Brown's location. A group of 6 of us waited about 45 minutes for a table when we were told it would only be about 10-15 minutes (the restaurant was not packed at all). Once we sat down at the table, we waited for 20 minutes to get service. We tried to get the attention of the staff by making eye contact, waving frantically and even getting out of our seats to find them but everyone ignored us! It got so frustrating that we eventually had to walk and find the manager/hostess in order to get some service. When we finally ordered our food, one of the waitresses just dumped the food plates on the table and as a result, our food got sloshed around making the presentation quite sloppy. She looked unhappy and walked away without a word. The manager was very nice and did apologize for the service, offering to pay for our drinks. The drinks and desserts were ok, nothing to rave about. However, with such slow and bad service/mediocre food, I don't think we'd go back. Hopefully they will get a bit better.
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