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  • The food was fine..it's Arby's. What I didn't like was lack of composure displayed by employees and a manager. At the front registers, an employee asked another one..."Why did you punch in a mocha shake?" From the back, the manager yelled..."Because we don't have a button for the orange cream shake!!! Act like you have been here before!!". The employee gave the manager a cold stare then looked back at me. I acted like I missed all of that so that the situation didn't blow up. The original 2 employees didn't like the reply, you could tell they were irritated. A couple minutes later those 2 got into an argument at the register while about 4 or 5 people were in line waiting to order. Seems they were all pointing the finger about a messed up order. One of the original 2 employees (the one working the register) took off his headset and walked away. Definitely a toxic work place, but it shouldn't be shown to the customers like that. When things like that are going on, it will eventually spill over to the food quality and customers.
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