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| - Where to start!. my wife and I could not be any happier with the completion of our artificial turf. We were in a time crunch and was told by all artificial grass companies, except Artificial Grass Masters, that there was no way to get the project done before Thanksgiving. It was our fault waiting up to the last second to order the job. This is when Frank Garcia stepped in and calmed us down. See, we are hosting 50 family members and really did not to want to have people hanging out in the back yard where the "real grass" was. Frank assured us that the job will be done on time, even though one day of rain stopped installation. the day before installation, all materials were delivered to my house and placed in an area that was not blocking my cars in the garage. The next day, at around 0700 hours, an army of installers arrived and got down to business. I was at work but was concerned that my two Great Danes were held up in the house and that I would come home to a "big mess". I sent Frank a message to see if he could make sure the gate was closed and then the let dogs out. Frank allowed the dogs to relieve themselves and then put them back in the house. When I got home, (5 hours after I had left for work) the installation was complete. Franks crew did a masterful job in cleaning up after themselves and even hosed down my patio! The crowning moment was when I noticed some one had placed our two trash cans back in the rear yard. I had put the trash out just before I left for work. it is the small things that are big to me. Frank came by and discussed the maintenance of the new yard and asked if I had any question. I told Frank we were impressed with their work, their efficiency, and their attention to detail. I am a Police Lieutenant and have given three referrals to other officers who are looking for a top notch business who delivers on their promises. To Frank Garcia and the installation crew, job well done. Kathryn and Matt A.
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