I like Mad Greens. They somehow manage to make salads tasty and refreshing. However, I'm disappointed with the service at this particular location and much prefer going to another location further south. The main problem is that the salad makers here always leave out ingredients, whether it's just croutons, cheese, or meat, and I have to remind them to add these items.
The last time I came here, I ordered a Crazy Ivan to-go to eat as a late dinner later in the evening. I didn't pay attention to what the salad maker was adding (or not adding) to the salad, paid, and left. When I opened my salad a couple hours later, I was disappointed to find it missing the croutons and chicken. That's 1/3 the ingredients! I couldn't take it back since I not only declined a receipt but the restaurant had been closed for at least an hour.
That said, this is probably the last time I'm visiting this particular location. I'll drive an extra mile to go to another.