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  • The food is pretty much standard as far as this franchise goes but the service is terrible, or should I say non-existent. I've been here a couple times. My first experience was mediocre but I found they're really cheap with the food. The only thing I eat here is the burrito bowl as I don't eat gluten. It's the same fillings as a burrito but just in a bowl, without the flour wrap around it. They scooped the rice into the middle of the bowl with a lot of empty space still in the bowl. Why do they make the bowls that size if they're not going to fill it? This is especially in comparison to the 4th St. SW (Mission) location which actually gives you A LOT! The second time I went in there was only because I really needed something to eat at that time and it's pretty much the only "quick" thing around that area that I would eat. Anyway, when I went in this time there were only two other people in there who were already seated. I stood at the counter and the lady behind it was finishing up making food for the couple but she didn't even acknowledge me. So after standing there for a couple minutes I decided to use the washroom and when I came back the lady behind the counter was gone and there was another worker there sitting at one of the booths. I'm assuming he was on his break..fine. Then the lady came out bringing him some food and started talking to him and still has not acknowledged me, then she disappeared again. I waited for a few more minutes and still no one there to serve me. Needless to say I left. I thought there's no way I'm waiting anymore. There was no one else there! Anyway, I will not ever go back to this location again! They have just lost a customer. They don't seem to mind losing business here though.
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