Ladies this is the plumber to call if you are afraid of being ripped off. This company is very honest. Here's my story. My new young Roomate came to me yesterday and said the shower won't drain at all. So I went in poured some draino and said let me know if that doesn't work. I ended up calling out Sav on. The gentleman who came out was nice enough to wave me over and tell me "honey you need to push the lever down for the drain to be open" um Ya.. I probably should have noticed that (feeling dumb) but he didn't even charge me.. I gave him lunch money but he didn't really want to take anything. Nice guy .. Good company.. This was my second time using them. Last time I had to have them replace a water shut off valve that rotted out. This included removing pavers and welding pipe back together. They do good work and I will gladly tell you and all my friends how lovely it is to find such a nice little company.