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  • I went an hour before closing. The front desk only asked me for my insurance and ID. No other paperwork but to sign and did not give me copies. I went back to a room quickly. The girl took my blood pressure and temperature. They barely asked me what medication I already took and for what because the pressure was high, then low, and low again, after five attempts I said I have high blood pressure. (For what the numbers read, sick or not, the doctor mentioned nothing, which is concerning because everyone talks to me if my numbers aren't good) BIGGEST ISSUE - NO ONE ASKED ME IF I HAD ALLERGIES TO MEDICATIONS. (Pharmacist later that night even questioned why I was prescribed what I was prescribed, luckily it's a relatively low reaction, but still) The doctor came in - looked in my ears, listened to my breathing. Said she could give me a steroid to help me breathe, antibiotic for my chest and throat, then cough syrup for my cough. Ok. When she came back I had to ask her what she prescribed, stating I was pretty certain I was allergic to what she wrote for me. She said no. Oh, and she didn't even tell me what she was diagnosing me with, I had to read my discharge paperwork!!! No follow up info, nothing. No one asked me for my medical history. They didn't weigh me. Their blood pressure machine didn't work very well. Overall, after the experience in hindsight, I feel as if they just wanted me gone. Before they were a Banner location, it was something else and I had gone in three times before and they never had records of me being there before, so I never went back. Then I figured, change of ownership, I'll try again. Nope, won't be going back. I hope anyone reading this has a better experience if you try this place.
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