Bill W. brings up a very good point in his review. I ate at BT's around 8:15 on a Saturday night with my fiance and was extremely disappointed. I took notes on a receipt as I sat and ate because I was so horrified. Let me preface this review with two things: 1, I worked in food service as a cashier and as a shift supervisor for 8 years and 2, BT's was not busy whatsoever so there is absolutey no excuse for the following!
-The first thing I noticed was that the floor was filthy. Receipts, food, paper products, etc. It probably didn't help that line cooks were throwing small food items FROM THE LINE at one another.
-The glass on the cooler had dried splatters from the milkshake machine on it, it probably hadn't been wiped down for at least a month.
-There were rags everywhere...counter tops, spray bottles, in the gloved hands of a line cook (gross!)
-The manager was worthless. I didn't see him do a lick of work except to clear a total of 2 tables in the 45 minutes we were there. He was obviously more interested in texting than running a restaurant. He also walked by our table at least 5 times and never once made an actual table visit.
-One employee in particular had sagging pants (this isn't jail) and ate directly from the line. This same employee brought the bag of ketchup out to a table and proceeded to fill the ketchup bottles at the table, something I feel should be done in the kitchen.
-I know for certain drinks are not allowed to sit at the register.
-Not once did I see any line cook change their gloves.
Needless to say, I will not visit BT's again.