The atmosphere is very cute. The hostess appeared to be preoccupied so we had to emphasize we wanted a both and show her an open one. The menu is extensive but I wanted a waffle meal and it had to be ordered a la cart which equalled over $15 because of the $5.99 3 pieces of bacon! Booooo! The bacon was good but greasy. My pecan waffle tasted very good until I put the house made watery maple syrup. Then it became a soggy cake with pecans. :-( A staff member who appeared to be manager, because she did not introduce herself, asked how the food was. She has started to walk away before I was able to finish saying the food was "disappointing." She then came back and I told why I was disappointed and she apologized very nicely. But did not offer any compensation. I do need to add my her food thought her food was better. Overall I would recommend this place unless you did not have any place else to go. If you eat here I suggest ordering a combo instead of a la cart and getting food that does not require syrup. This place has been voted "Best in Madison" for years, o honestly wonder why but maybe I came on a bad day?