I've purchased my used Keltec p3at here and had to give it back for them to repair. I probably had to wait to get my gun back for 2 weeks. I also have had them handle a few of my FFL transfers and had no problems. I recently was in the market to purchase a Kahr cw380 and they had a used p380 instead for 650. The Kahr p380 should retail for 600 brand new at any other store and the sales rep said they retail for 800.