This was the first time I have been to Cleveland and was told to stay here for the week to be able to use the shuttle service from the hotel to class.it was a free service. I booked the hotel for 5 nights.On the first morning I had breakfast in the hotel and had uncooked sausage that got me sick.On night 5 I was surprised to find out my room key didn't work.fun stuff. Staff was friendly and helpful and I got a new key.latter that night I was in bed watching TV and about 3 guy and a staff member walk right in my room. wasn't happy about that at all be sure to lock your doors.ill never stay here again it's worth the money for a rental car.