I just picked up a bridesmaids dress that needed to be altered and hemmed. She did a wonderful job. I was a bit nervous since I couldn't very well buy another dress if something happened to it but it looks perfect and now fits like a glove and also looks as though it came this way. She gave me two options for the hem in terms of length (it is floor length) and showed me both. I also changed my mind and originally wanted it to touch the floor and pool a little then decided I wanted it to skim the floor. She also offered her opinion in terms of what was best for the dress. She did not bat an eye and happily repined the whole thing when I changed my mind after taking it off. She told me the price of each change and had me okay the cost before leaving which was unlike many other experiences when having formal dresses fit - no surprise $200 alteration. I also brought in a pair or shorts and skirt that she did a great job making wearable - both wear too big in the waist. All items were ready within a week so quick too! Space is clean as has a large fitting room. There is even a couch to sit and wait with magazines. Great experience.