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  • I wish I had the option to give this place negative stars because every experience I have had is horrible. My first occasion I had made an appointment a day prior for a mani/pedi. Once I arrived, on time, I was told I would have to wait a few more minutes. Those "few minutes" turned into 30 minutes. What's the point of the appointment?! When I finally sat down I had to remind the girl I had asked for a gel manicure. Then the girl informed me she actually did not know how to do gel and would have to go back to waiting. Great! In total I waited for nearly an hour. The second girl finally did my nails (another hour or so) and then told me she would not be able to do my pedi because she had two people getting pedis. There was two extra seats and around three workers sitting around on their phone. In order to get my pedi I had to come the next day. I was beyond upset. There was no reason for me to stay there for two hours and only have a gel manicure done. I attempted to give this place a second chance seeing it is extremely close to my current living location. My second occasion I called in to ensure they weren't busy and if were to stop by I could be assisted right away. They answered immediately and said they would in fact be able to help me because they were slow. I arrive and i'm sitting down because there was only one girl finishing up on a client. She asked what I needed and I said I was just looking to get a gel manicure, and I see/hear her calling a girl from the back. She lets me sit there for around 5 minutes, and then tells me I am going to have to come the next day to get a mani because the other girl from the back magically left home and she was with a client. I was honestly so bewildered. I arrived at 5 and they close at 7. You mean to tell me it's going to take you 2 hours to finish nails that you are ALREADY FINISHING?!?! Needless to say I will not be returning to this sorry place of a salon. They obviously do not care about their customers or improving their service.
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