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  • Posted hours are apparently suggestions; don't expect them to be open even if their website and sign says they are. We drove across the city to eat here. The lights were on, the door unlocked, 3 hours before scheduled closing, and we got immediately kicked out. Also - don't bother if you are disabled or elderly, we are evidently not welcome here - completely inaccessible. Disappointed that I dragged myself up those stairs for nothing. We won't be back. Edited to add: the owner has messaged me multiple times now, even after being asked not to contact me again, to "urge" me to take this review down. Apparently they had an equipment issue on the night I visited. They feel they didn't owe me any explanation whatsoever and I disagree. A simple "we are having equipment issues, sorry" is not a lot to ask in the name of customer service. They also refuse to admit that the location being 100% inaccessible to disabled people means we are not welcome. Not sure how someone is supposed to feel welcome when they cannot physically access the restaurant. The intent of this review was to warn other disabled people not to bother because of lack of access, and I stand by that. I am very disappointed that the owner feels this behaviour is appropriate, especially after I asked not to be contacted again. After reading other reviews, I see that I am not the only person who has been contacted and asked to remove a negative review. The owner feels my review is unfair as I didn't try the food - but half of a restaurant's business is customer service, and my experience of it was very poor. Based on other reviews, I am not alone in this. Yes, business owners are just people - but so are disabled people, and we have a right to proper access. If a business does not provide that access, they should be prepared to be called out on it. If you value disabled customers, you would ensure that they have access to your business.
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