This is the closest hamburger place to where I work within walking distance, so I've made a few visits to this location. I have to say that each one was suprised me with how unpleasant their customer service is. The prices at this location seem a lot higher then other jack in the box locations in the vicinity.
One Time I went in I needed to transfer some money into my bank account to buy some lunch and I had to ask what there freakin network key for their freww wi-fi was since I could not connect without it. it took somewhere around five minutes for me to be able figure it out by asking multiple employees becasue none of them bothered to stand still or tell me to wait for few minutes they just ignored me.
My last visit was this last week when I tried to get some sauce for some curley fries which are alot more expensive at this location and i found out that they charge extra for ranch if you want more then two little packets. I already paid for the fries i wasnt going to pay for individual packets of sauce. I tried to express my frustration with the manager and this was the final straw. I told him all the details of my frustration and he made no effort whatsover to try and reslove my frustration I informed him I felt close to not ever coming to this location again and here was his reply.
"well that's your choice"
Note: Yeah it is my choice but the guy did not try to resolve anything to keep me as a customer. There is no customer service here its all about ripping people of. I feel bad for anyone who come to this location it's horrible.