I have to be clear when ordering because the organization and methodology and lingo of the menu can be confusing to both the orderer and the orderee but when things don't go well they will make it right. The food quality is great. I come here a lot and realize that if you are in a hurry it is hit and miss regarding getting exactly what you want in a timely manner. But after thinking about what I want in a restaurant, I put food quality up high above speed because there is always a health price to pay when you go the McDonald's route. I order the whole Greek salad regularly because it's yummy! And the employees are really cool too.