The facility is old and outdated, no climate control so in May while it was in the 70s outside it was about 95 degrees in their range. The staff was rude and treated novices ( yes we had both shot multiple times before at much nicer facilities) like children, and were very condescending toward us. The safety equipment they offer (dollar store safety glasses) were very likely not ballistic rated. They would literally only pay attention to my husband and ignored me completely (I actually have more experience then him). We watched two young ladies come in early 20s sayingthey bought the Groupon which indicated something about training or a safety class and the staff member literally said "you are not welcome here with no experience" She asked how she may gain experience and they told her she would "have to find someone to babysit them while they we on premisis, otherwise they cannot shoot there" Now I understand safety is serious at a gun range, but these two ladies already spent their money the least they could have done was advised when classes may be available.
Meanwhile their door to the range has no knob or handle on it, no one was monitoring the father daughter team that was in the range where he had an 11 year old girl crawl past the firing line to pick up 2 pieces of ammo he had dropped. So here is my suggestion, if you wasted your money already on a groupon or some other thing, use the value spent on it to purchase the ammo, and go across the street to point blank where they actually respect their customers, their lanes are not dangerously hot (because passing out from heat exhaustion with a loaded fire arm doesn't seem safe to me), and they are willing to offer advice and help you to enjoy your experience.