I think this location has been open for a month, maybe less. I had never been to this chain and my first experience was pleasant. It's a new building so it's clean, well kept, and organized. A variety of games are kept in plastic containers and the outside patio has games, too.
There was an EXTENSIVE variety of flavors and they all seemed to be in stock.
We tried a regular frozen lemonade, shaved ice with ice cream, and shaved ice with sours and add-ons.
Front person looked presentable, nice, and knowledgeable. They will let you try a sample if you're not sure if it's something you want. We did have to wait 2-5 minutes in between each item but I saw the drive thru window going a little faster if you're in a hurry.