I am going to give the Arizona Mills store a 1 star for their lack of customer service and willingness to even try and work with you as a customer (just look at yourself as a sell) . I had a product that was still under warranty and I had no luck dealing with them at the store level even after showing them the receipt that proved that the item was purchased at their store... Thank God that they have a strong Corporate backing that handled the problem within days.. I will give their product 6 stars and I will give their Corporate management team 6 stars.. If you would like to purchase a lovesac item, I would personally go to the Scottsdale location and completely avoid the Arizona Mills location at least until they have a more competent staff, Manager and Asst Manager included... Thank you kindly!!!!!