The baristas are genuinely friendly and kind to the customers. They were out of one of my favorite drinks, but the barista offered to make something equally as wonderful and in a similar flavor profile. The upstairs seating area is divided into two cozy lounges, with a mixture of big cozy arm chairs, large family-style bar top tables, and then a small nook in the back. Well lit, with a variety of interior and natural lighting. Lots of windows that overlook Church St. and the back yard area. Perfect place to enjoy a coffee and watch the snow flurries.