If I ever needed to buy a new book in person, this is the store I'd go to! They do have used books as well, but not as many to rival Bookman's. In addition to books, they sell cute little knick-knack items, totes, and book related items such as book ends and bookmarks. This Changing Hands seems to have been here forever, and hopefully it will continue to be here!
They also have signings and talks by authors on occasion. Back in the early 2000s, I went to a talk and signing by Bruce Campbell. Very cool!
On my last shopping adventure here, I took home 2 floss containers, one in the shape of a hedgehog, and the other in the shape of a fox. Very cute (And random for a bookstore)!