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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • My fiance and I visited this Starbucks location yesterday afternoon at about 2:00pm. There were 5 people behind the counter and maybe 10 customers. I stood inline with my fiance and ordered two double shot espresso's, when only one was produced, we asked for another, the women behind the counter blamed the person making coffee and then the guy making coffee gave use attitude about making another shot. While we were waiting I tried to sit but all the tables were dirty. It seemed as though even with five people behind the counter and no one in line they were too busy to wipe any tables down. After our espresso's were ready I had to then ask for some half and half to be brought to the condiment station as it lacked this basic extra. I felt like all I was doing was asking for things. Before we left I needed to use the ladies room, when I went in and closed the door the handle completely flew off the door and hit my foot! It was heavy and actually hurt quite a bit, on top of that the lights suddenly turned off and I was left in total darkness. And it wasn't even an auto sensor light either but a manual. After I got out of the ladies room I took the detached handle to the front thinking the staff would be shocked that something like that had happened, to my surprise the guy said to me " oh yeah, that happens allot" . This was also served with a look of fake pity. I have been to many Starbucks locations through out the valley and have had excellent service and coffee. So I am only suggesting to stay away from this particular location. I'm not sure what is going on with management, or lack there of, but my experience could not have been worse. I don't believe this is the norm for Starbucks and hope that this location can correct their attitudes quickly.
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