My wife and I received a gift card to Brio and since we had heard great things from a few people we decided to stop in for a quick dinner.
We only had an hour due to a conference call that was scheduled for 6:30pm. When we arrived we told the waitress that we were short on time and ready to order right away. She seemed annoyed at us and said something like "well I'm taking drink orders now." I replied that she could get our drink and food order at the same time. She seemed miffed!
We ordered the bruschetta sampler to start, thinking it would come out quickly. It did! The bruschetta was for the most part pretty good and a good value. It wasn't as authentic as I would have hoped - the chef's seem to decide what they think bruschetta is themselves. We might be a bit biased because my wife and I had sampled bruschetta all over Italy during our honeymoon in October. Bruschetta = B+
I don't even remember what we ordered for a main meal, which we decided to split (another goofy look from the waitress)... What we got was plain pasta and a brick of over cooked chicken-something. The good news was it came out fast. The bad news was it wasn't worth eating. I was too hungry and in too much of a hurry to send it back so we choked it down, refused dessert, got our check and left.
I hope to try Brio again some day. All of my friends said our experience wasn't typical so maybe we just caught a bad waitress on a bad day, and a bad cook on a bad day. It could happen, right?
Oh and one more thing. I'm only 155lbs and the chairs on the patio squeezed the crap out of my rear end. Those are the most uncomfortable chairs I have ever sat in. Unless you are 110lbs you should sit inside. Come to think of it - maybe they did that for a reason to keep the skinny people on the patio and the "regular" people hidden inside. :)