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| - Filthy store. Today was my last visit. They may as well be out of business as far as I'm concerned.
I've been shopping with PetSmart for well over 20 years. Last night I saw bugs in a bag of cat food I had purchased a few weeks ago. I was using up the end of another bag of the food, and that one got infested as well. This was disgusting and repulsive to say the least. I've lived where I live for over 5 years and have never seen more than 3 bugs in that entire time. Last night I saw hundreds. I'm still completely creeped out by the experience.
I took both of them back and they actually gave me a hard time about a refund. I have a bag of bugs I collected, and another closet full of them at home, and they want to quibble. Fine. Two can play at that game. I paid 8.1% tax on FOUR bags of cat food, and had to return two.
The older lady with the badly permed frizzy hair is a total bitch. She's been at this location for some time and she has two modes: Fake friendly, or total in your face bitch. I guess she keeps her job because she shows up. That's about all that's required these days. I once argued with her about their stupid complicated receipts and she said ''They're easy to understand!'' YOU WORK HERE, BITCH! If I worked there it would be easy for me to understand too, du-uh.
This store is filthy. Look below the shelves where they keep the food and you will see YEARS of dust, dirt, cobwebs and filth. No wonder the store is bug infested. Apparently no one cleans properly in this store, and it's now old so it's infested with bugs.
As an end note, PLEASE do not take your dogs to the Day Care here. It's awful. There's a bored employee who stands around and sprays the dogs with a water bottle when they bark. So it sure was a good idea to put these dogs behind a glass window so strangers can walk by all day, because dogs never bark at strangers, right?? It's almost as if they want to punish the dog. I've never seen an employee interact or play with the dogs, it's just them standing around looking like they hate their lives and ready to pounce on any poor dog who does what a dog does naturally, bark.
For me, PetSmart isn't an option anymore. Clean your filthy, bug-infested stores.
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