I bought a prepaid coupon from a daily deals site for this location. What a terrible car wash. They left a lot of bugs on my grille, "forgot" to put in the fragrance that is included, and in general did just about nothing inside the vehicle. I usually get my car washed from Danny's Family across from Trader Joe's on 20th St. -- the difference between the two "The Works" washes is incredible. This place has a lot of work to do to catch up with their competition. I called and spoke to the manager about the poor job and the missing fragrance, and he let me know he could care less. Also, during the visit, there was a glass salesman they allowed on their site and he pestered us for ten minutes about our window. [Review updated after final coupon used: This place tries to "get you" any way they can. High pressure salespeople trying to up the price of your car wash. Window repair guys trying to tell you there's something wrong with your window, etc. Whatever you do, do not frequent this car wash company. They are terrible!!]