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| - We checked in at Encore at around 3:30pm. The hotel staff first gave us a room on 21st floor facing the golf course, but the room keys didn't work. After spending more than half an hour waiting in the hallway and back and forth calling the front desk figuring out the problems, I went down to the front desk and complained. The staff apologized and upgraded us to 28th floor with a Strip view. Yay!
Our king suite room was very spacious with a huge bathroom. There were some nice features in the room, such as the electric control panel for drapes, sheers, and all the lighting in the room, a 360 degree TV, a bathroom TV, and the comfortable down king bed. The most stunning part in the room is, of course, the ceiling-to-floor window overlooking the Strip. Since Encore is not located in the heart of the Strip, we could not see too many casinos buildings. But this was the best view we could get based on the location. Nothing better than ending and starting my days in Vegas with a stunning view on 28th floor! I really really loved my room here at Encore!
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