I had been going to this salon for nearly 4 years and the last 3 pedicures I've gotten here from Nancy were not good, chipped within a week, but my last experience had me walk out. I've always booked my appointments ahead of time because they do get quite busy but when I booked two pedicures, one for my mom and one for myself and we arrived on time they tell me that it's going to be a 20 minute wait. Since I had been going to Nancy she assumed I was getting a pedicure with her and I specifically told the girl when I booked I don't want Nancy, and she made a big fuss when I got there saying I was her I client, when I wanted to try someone else. On top of that, I was fed up with being told I would have to wait after being a loyal customer and always booking an appointment ahead of time and always paying cash (which they love). Now I understand things happen and not everyone is on time but they always take down your phone number when you make your appt so they should have had the decency to call me and let me know it would be delayed. Common courtesy! I'm sick of the way the ladies who work there judge you by what handbag you're carrying and what shoes you're wearing they literally look you up and down. Disgusting! I'm not returning to this establishment. You've lost a loyal customer.