When my kitchen sink backed up, I looked to Yelp to find a good plumber. I noticed that there were many bad reviews. It was very scary reading all the bad reviews. Ultimately I ended up with Precision because this company had many more good reviews than bad ones. I just had a great experience with Louis, so I want to pay it forward to the Yelp community by writing a good review.
I called Precision after hours on a Saturday nite about 8:30pm--talked to a nice lady via dispatch, and Louis (the plumber) called me back within 2 minutes of my initial phone call. He diagnosed the problem over the phone and gave me a price quote as well. The appointment was scheduled for 5pm today (on a Sunday). Louis arrived on time and was very professional. He went to work right away and explained to me the problems as I watched nearby. Basically, Louis changed out my old disposal and snaked the pipes. After about 2 hours, the pipes are draining again, and the disposal works. Yay!!!! Thank you Louis for doing such a great job!!!!! You are a true professional.