I was recommended to bring my items here because the tailor has a very good reputation. I brought them two pair of pants for hemming and one for dry cleaning. They were expected to be available for pickup on a Monday. I picked one up on Thursday. The one that went out for dry cleaning appears to be missing. I paid 50% up front for the cost which covers the cost of the pant available for pickup. I asked them to call me when they found the pants and I would pay the balance. Instead the woman told me that she was going to call the police on me because it would be considered theft if I left with my one pair of pants even though what I paid covered the cost. I showed her my receipt for the payment and said I thought it was reasonable to pay the balance once they actually found my pants. She persisted to say they would call the police. This is so ridiculous to be treated this way, especially when they lost a pair of expensive dress pants. I did not wish to escalate this more so I paid the cash on the amount due and asked for the manager to call me when she returned. I am waiting to see if they find my pants. This was so insulting to be threatened in this way for something that is not my fault. And, she didn't even bother to apologize for the fact that they lost my pants. So disappointed. I really liked the tailor but I won't be treated like this.