I am so displeased at this business. I got two dresses altered there, one of them being a bridesmaid dress. This dress was intact however the silk fabric on the under skirt kept hiking up in the front when wearing it. Throughout the wedding and reception I had to frequently pull it down. It seemed it was hemmed too short in the front. Thankfully the chiffon fabric covered it and it was only worn the one time.
The second dress had a waist tie that went missing when I picked it up. They claimed I never dropped it off with the tie, and even yelled at me saying "no tie, no tie". I asked the owner several times to lower his voice and to please stop calm down. I called later on to report the tie was not at my home and they hung up on me. They never once offered to replace the tie or refund part of my money or make the situation right. They just continued to yell at me and blame me for their own mistakes. Maybe they are better at their laundry services? But USE ANOTHER TAILOR and don't bring in pieces that can be detached!