The store had what I was looking for, but there was no greeting when I came in the store. When I was checking out, the manager directed me to a register for her to check me out. Went to her register, she rang up my items and I hear a cell phone that is not mine. I see her look under the counter so I assumed it was hers. As she is finishing up my items, she pulls the phone out to look at the text message. She continues to hold her phone looking at the message as she's finishing up my stuff. I guess she's so engrossed in the message she didn't have time to say anything else to me. I guess that is common practice there if the manager is doing that. How can she correct her employees? Follow by example.