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| - I want to give this place 4 stars but I can't, and if they were to rethink their punch card policy, I would consider changing my review. More on that later.
I've had a multitude of items here. The shining items are the solar-ray shot, the green anna bread smoothie (it tastes like banana bread), the Redhead Irish Juice (one of my favorites), and the Beet Goes On juice. They had a Pecan Pie smoothie in the fall that was really really good. The Racer's Edge Smoothie didn't taste like anything to me. The Brain On shot that I got...I felt I was shorted. There was probably 1/2 ounce in the glass when I paid for a 1 ounce shot. The kid working asked his coworker if they had more of the second ingredient in the shot... I definately think I was shorted there.
The staff is friendly enough. It seems they prefer to talk to the Sewickley parents more than anything which is fine. I like that they added the option off adding "extras" to the smoothies--kale, spinach, alge.
My main complaint is their punch-card system. It took me three separate visits to ask if I had a punch card. They have a punch card where, after 12 punches, you earn a free menu item. Along the way, you earn free health shots (after punch 4 and punch 8). I like that aspect of the punch card especially given the price point of the place.
The problem is this--one day I stopped in and ordered a smoothie for myself and a smoothie for my sister (who was with me). The girl working only punched my card once. She got pretty short with me and said "it's per transaction". Interesting... definately is not stated on the card, so I asked her to break up the purchases into two transactions. She continued to be short and said "It's per transaction per visit".... Interesting definately not stated on the card, but punched my card for the second time. If it were a free coffee card where the value of the coffees and punches were around $2, I would not really be concerned with this but if you consider that you could be buying a smoothie each time you are in and ultimately have to buy 12--after your 12th visit you get "Free Menu Item" then there is some value there. The scenario changes when you present your punch card and if you buy more than one item, you only get one punch, the value of what they are providing you "for free" greatly lessens. I guess my point is, if they are going to put restrictions on how they are going to use the card, then they ought to be explicit on the card. Their website also has no information on the program so there is no way to know. But perhaps that why I wasn't offered one the first three times I went into the store and why no one mentions it?
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