I downloaded the Shutterfly app because they had a promotion going on photo books and I recently took a family vacation and custom made each family a book (4 all together). It took HOURS. And shutterfly did not have a lot of creative options like other sites had. I finally placed my order, waited 3 weeks and finally called and a girl just told me nonchalantly that she saw I placed the order on my mobile but that they need me to re-do it again from a computer. WHAT?????? So 1) Your app is a joke. 2) Your technology is a joke that you can't retrieve my old projects. 3) Your customer service is a joke. 4) You didn't even call to tell me? A mess of a company. Save yourself the anguish and waste of time. Use literally anyone else.