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  • When we travel, we want to hit up a highly rated pizza place and a highly rated burger place wherever we go. The reviews and the menu for Rehab looked solid, so we went, and the only conclusion I can come to is that there are a lot of really crappy burger places in Scottsdale. The food was passable. The patties were fine and cooked correctly but unremarkable, and the toppings were varied and included some interesting choices. The potatoes (sweet potato tots and regular fries) were more of the same. Not bad, but nothing terribly interesting. But the service. My God, the service. I don't know that I can remember all of the things that went wrong, but I can assure you this stands out in my mind as one of the top three worst service experiences I can ever remember having. We were seated for about 10 minutes before anyone came by to say hi. We had some salads and burgers and we were here for over an hour. This is not a fine dining establishment, and we were not loitering. My burger came out with no fries. Nothing, just a burger on a plate, and no one thought "Hey, that looks funny." And it wasn't just us! The couple seated next to us sat down about 15 minutes after we did. They probably sat for 15 minutes before anyone came to take their orders. They got a couple beers about 15 minutes later, and by the time we left, they STILL had no food in front of them! We told our waiter when we left that these poor people had been completely ignored all night, and we hoped that would maybe get some attention to them. For all I know, they're still sitting there silently, waiting for someone to give them some food. The food was fine, but not in a million years would I come back here to be disrespected and ignored just to have a burger and fries.
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