Don't expect good service or a moving truck to be ready when you need it, like when you really need it, did everything proper and scheduled things a week in advance. I showed up 15 min before my pick-up time and my truck was not available for another hour because it needed an oil change. Well, I had movers showing up in 45 min and then moving out-of-state the next morning. Time is of the essence and they didn't even try to offer a discount or anything - just said I had to wait. Luckily U-Haul down the street had a truck available. The unprofessionalism and lack of concern for the customer was beyond enervating. I will NEVER EVER rent through Budget again because of this - truck rental or car.