| rev:text
| - So very impressed with Gerber Collision & Glass's Tempe location!!! My car was backed into by a neighbor in my apt. complex. My insurance company gave me several names of companies to take it to, and I chose Gerber because of its location (close to my apt.). After an estimate well over $4,000, I took the car in on the agreed upon date. Enterprise picked me up (impressed with them too), and I was on my way.
Brian (my estimator) kept me updated throughout the repair process. I was promised my car ten days from the date I dropped it off, and it was done before that time. Picked it up, left the Enterprise car and went on my way--piece of cake!
The whole process was quick, professional and didn't take up much of my time.
Fast forward to a few weeks later (Thanksgiving day)--my cousin and husband were visiting. My cousin (who was in the passenger front seat) couldn't get the door closed when she got out of the car. We tried and tried and it wouldn't close. Her husband (being the "guy" that he is) decided to "fix" it and looked at the driver's door to see if he could tell what was different. Well, he did something that jammed that door so that it was locked open and the door couldn't even be closed because of the lock. Needless to say, I wasn't happy.
I put the car in the garage that night and the next morning I called Gerber because I thought maybe the passenger door not closing had something to do with the accident and it needed an adjustment. I made several calls and talked to all three receptionists (calls to make an appointment, change the appointment, etc.): Angelica, Kaylee and Priscilla. They were all professional and courteous as I explained my plight and blamed my cousin's husband (who was, of course, on my S--- list). They got me right in that morning (day after Thanksgiving now).
Bill, the general manager was the person who helped me out and fixed my car. He said the passenger door still had the child proof (something) on. All he did was turn a screw and the car door shut! Then he walked over to the driver's side and jammed something into the door lock on the door panel and it popped the lock and, again, the door closed. That's it! End of story. No charge and I was on my way.
Did I mention my cousin's husband taught auto mechanics and thinks he knows it all when it comes to cars--he's so very wrong.
Thank you all at Gerber!!!
|
![[RDF Data]](/fct/images/sw-rdf-blue.png)
![[cxml]](/fct/images/cxml_doc.png)
![[csv]](/fct/images/csv_doc.png)
![[text]](/fct/images/ntriples_doc.png)
![[turtle]](/fct/images/n3turtle_doc.png)
![[ld+json]](/fct/images/jsonld_doc.png)
![[rdf+json]](/fct/images/json_doc.png)
![[rdf+xml]](/fct/images/xml_doc.png)
![[atom+xml]](/fct/images/atom_doc.png)
![[html]](/fct/images/html_doc.png)