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  • Let me explain to you why you do not want to have this company move you nor anyone you know. Our move took place on January 28th. We planned and paid for three men and a truck to move us and unpack our items. Near the end of our move the lead guy asked me if they could return the next day to unpack our items because they had another job. Mind you the owner, Paul told me our job would take between 7-9 hours for the move. This was almost 6 hours into the move. So the time was not yet met. I of course said no. Finish this job first! I have a glass jewelry box that was not packed by me but that was completely packed by a temporary workers of this company who told me he usually works with major van lines. Let's just say when it arrived the glass was cracked under the knobs in the front. I noticed it right away and showed it to the lead worker and contacted Paul, the owner. Paul said show the lead worker who told me that Pail would replace or repair whatever they broke. The lead worker said Paul would come out tomorrow to take a look at my jewelry box. We paid him with the expectation he would keep his word. He never showed up! A week later I sent photos of my jewelry box and asked did he receive the photos. I show a read receipt from Paul on the same day but NO response! About five days later I texted when can we expect to hear from you. He said he was out of town and would contact me on this past Monday. Today is Friday and nothing! He is not trustworthy and unreliable. He seems to say whatever to get you off his back. If you have anything of value, use a more reputable company with guaranteed insurance coverage. I asked this upfront as well and was told, don't worry we will take care of you. You can't treat people this way as this was a gift to me and now it's cracked. Do not waste your time. The workers were good but unfortunately they work for him. Horrible customer service and he told me he would provide me payment for a $20 for $40 voucher that I purchased for his services. Of course that didn't happen either!
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