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| - I feel sad writing this review. Rare itself does not deserve two stars based on the incredible food and the excellent experience I had there last year. But based on my experience at Rare this past Friday, I feel two stars is appropriate.
I made dinner reservations at 7:15pm on Friday 11/11 at Rare to celebrate my boyfriend's 30th birthday. I was looking forward to succulent steaks and friendly, expert service.
When we arrived at Rare on Friday around 6 for our 7:15 reservation, the hostess seated our party of 4 right away, which was appreciated. We were greeted by our server, Ryan, who provided us with menus and said he would return for our initial drink orders. Some time later, Ryan returned and took our drink orders. It took about 15 minutes after being seated for us to receive our first round of drinks.
After receiving our drinks, we waited again to have our appetizer and dinner orders taken. Looking around the dining room, Ryan was serving many other parties, some of whom arrived later than we did, and he seemed to be visiting others much more frequently than he visited us.
Finally our food arrived, and it was more than fantastic. Three of us had steaks, and I had salmon, and it was, in a word, perfect- perfectly cooked, seasoned, displayed.
However, my boyfriend's mother has a severe gluten allergy. Before she ordered her meal, she asked for it to be made without gluten or dairy. Our server Ryan actually had the audacity to say something to the effect of, "gluten intolerance isn't a life-or-death situation, so I wouldn't worry about it too much!" Unfortunately my boyfriend's mother's gluten intolerance can cause her to have anaphylaxis if she consumes gluten, which can be life-threatening, so this was disturbing to hear.
This, and having to wait too long for service, made our Rare experience this year uncomfortable and awkward. I was very disappointed and sad.
We even mentioned to Ryan that we were celebrating a 30th birthday, and he did not make our celebration a priority, or even seem to care. After we asked for our check, we waited about 15 minutes for anyone to come to our table, and there was no song or celebration of any kind on the part of Rare. Last year at Rare, our server presented us with a dessert adorned with lit candles, and sang an original birthday song to my boyfriend. We were expecting something similar this year, but were very disappointed.
We will probably not be back next year.
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