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  • My boyfriend brought me here for the very first time today 1/19/2017. I ordered the meatloaf and mashed potatoes it came with a side of vegetables. The vegetables also came with a small roach on top. At first I thought it was something else perhaps part of the grilled onions. I had my boyfriend take a look. He turned it over and sure enough there were legs We were shocked. I was able to quickly flag down our server and showed her she made some remark like "oh no" and called her manager over. The manager Lauren Dawson came over and introduced herself as the "manager" she never once gave us her name we had to request for her to come back and had to ask her for it. She treated us like she was inconvenienced. Like she wanted us to leave like this was no big deal. She asked if we wanted her general manager to come over. Really? Why do we have to ask? Why didnt she come over from the get go? Is this the way people are treated when they find a bug in their food. My boyfriend didn't even eat a quarter of his meal because he immediately lost his appetite. We waited 30 minutes before we finally got our food then to have this experience! We were treated horribly by Claim Jumper.
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