Friday afternoon. I went there for lunch. Was seated down in a minute or two. Looked like a full house, but there were still a few tables available amd plenty of wait-staff. After waiting ten minites, which I let go because they were busy, someone took my order. I ordered a coke with lemon, miso soup, and two spicy salmon rolls. Twenty-five minutes go by and everyone who came after me is getting their food. Meanwhile I didnt even get my beverage. Finally the girl who took my order comes over and says "sorry what was your order again?" I was shocked. I said "you took my order, how can you ask this?". She told me they had some problems and she kept looking over my shoulder as if she's getting instructions from the kitchen. I said "you're telling me you never had my order for almost half an hour?" Then she started pretending that she doesn't understand me well even though upon my arrival she had been conversing very fluently and telling me about the dishes. I directly asked her if they've started my food or not she said no so I told her im leaving. I got up and left. She walked away when other customers started staring.
This is the second time they've done this here. I used to be a fan of this place but now they just choose who they serve first and dont follow order. And I guess they lose your order too.