A lot of complainers I see from the reviews. This gym gets the job done! Also,I hit the gym for lunch every day, and the staff is friendly and they are active because at times you will see them hit the floor and pick up weights from others who left them on the ground. The trainers are active and easy to talk to. I have no complaints about this place and the equipment is kept up-to-date so you are not waiting around for someone else to finish their set. Believe no matter what gym you go to, if they are busy you might have to work a set in with someone or just simply be creative with your workouts