Kris was incredible. I have ridden with a lot of instructors so I feel qualified to say how truly great she is! She is very attentive to her riders and so very encouraging, patient and positive. She focused on one thing for me to work on at a time so I was not overwhelmed. I would wholeheartedly recommend her to any rider- especially anyone who is timid (or simply someone like me who hates being yelled at). I would give 10 stars if I could!!!