I used to like purchasing donuts for an early morning Sunday treat. Today, when I came in at about 8 am, the shelves were still almost empty and the choices minimal. I waited and waited for service, watching the personnel working on something else. Another customer was already waiting, as well. I asked, "Can we get some service here?" A woman finally came over and I was told that all the donuts were not ready yet. I asked for Lance and was told he went to the Surprise location. When I asked who the new manager was, she told me she was the new manager. The baker was wearing a filthy, dirty apron and needed a haircut (hair uncovered). I bought a half-dozen donuts. They were all chocolate with an overabundance of frosting. I thought bakers were supposed to get up during the wee hours of the morning, have the donuts ready and a cheerful person available to sell them. This ruined the stereotype, I guess.