I hate to give this only a three star review, we go there often and it is always a wonderful experience. That is of course until we decide to take friends from out of town with us as we did this night.
When our dinners came out several wait staff brought it. All but one of our dinners came. After a few minutes my guest got up to inquire about the missing meal and a waitress he found assured him it would be handled. After 10 minutes our original waiter came over and ask how everything was. We told him the person without food in front of them was not enjoying watching the rest of us eat.
By the time the missing meal arrived we were almost done eating and was boxed up a few minutes later.
Apologies were given but no offer to at least not charge us for the uneaten meal. My guests were treating to the meal, and were gracious about the event. I would not have been so forgiving if it were me.
Very disappointing.