I have a very nervous rescued cattle dog so I did quite a bit on research online before deciding to take my baby here. I really lucked out with Erica, she is so kind and really understands that every dog has a different personality. I felt so much better leaving my Izzy there after talking to her for a few minutes. She took great care of my nervous girl, which shows in that she was a lot less nervous when I picked her up. Izzy has also never looked or smelled better! I would highly recommend coming here. I know I will continue to schedule grooming appointments with Erica. :)