On a recent "snow day" Modern Pet was open and I dropped by to get our pup's nails trimmed while I waited, no check-in. Observed a busy pet grooming business producing quality results
Found glowing reviews on Yelp & Angie's List which made us feel comfortable with our decision to schedule our 9 month old 65 pound pup for grooming.
Made the appointment over the phone and a few days later took our dog in for the the first wash & cut at Modern Pet. Confusion at check-in, receptionist asked if we wanted our usual cut? Only then did she get the assigned groomer for our first visit.
Sadly, at pickup there was no exchange with the staff or groomer relative to our expectations being met which seemed odd as we were a NEW CUSTOMER?
Note - Becca DID A GREAT JOB grooming our pup and his tail which we leave long, never looked better!