This place used to be run well before the corporate management change. At this point they have changed quite a few recipes to cut costs and it shows. One of my favourites used to be the Brocolli Cheddar soup which has been changed (for the worst) and now tastes very much like the overly processed crap found at cheaper restaurants. The service hasn't been the same with a lot of the older employees leaving because of the changes in management and management practices. Had to wait for about 10 minutes and had to go through 3 employees for someone to find me a lid for my drink and was told that they were out. Prices do not reflect the quality of food or the service anymore. I'd rather direct my business to mom and pop cafes/restaurants.