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  • Don't bother ordering from Thai One On. I ordered food online at 6:23pm and got a call at 6:32pm from the store asking if it was okay that my food be delivered between 8-8:15pm. That's insane! almost 2 hours for my order to arrive when the website says it would be delivered in 45-60 minutes. The man on the phone said they only had 1 driver and my location was "far". I don't understand how they only have 1 driver during peak hours. Their website also states that they deliver across the GTA, so it's ridiculous that my location would be used as an excuse. I asked for a refund and he gave me a number to call (apparently the actual stores can't issue refunds?). Long story short, I'm now out $53.00 and hungry. Horrible and completely unacceptable experience. No one even apologized. DO NOT WASTE YOUR TIME AND MONEY.
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